I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va.
Unfortunately, they are the only certified techs in our area.seriously?? Compressor is under warranty but I am told that the labor charge is going to be close to $450. Clean both of them using a soft brush until all the dirt is gone. The compartments of the freezer can be adjusted.
Now the compresser needs replacing. They would not take responsibility and would not put me through to Customer Relations. Otherwise, contact a licensed appliance technician to run the test and replace the compressor if necessary.
July 20, 2022, the refrigerator stopped working, food ruined.
Good times.
I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice.
Bradley Pfeifer. In 2017 we needed it repaired and found out that it was really a LG with the Kenmore name.
Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens.
Upon arriving, he ran a few diagnostics and reset the circuit board.
ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015.
VW/Bosch Emissions.
But this applies only to linear compressors.
On June 9th.
My fridge barely lasted two years.
Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. They should not continue to sell this junk. I have not owned an LG before and I will not own another one in the future. I purchased a LG refrigerator in 2006 and been having problems with it every since. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! Do these things run all the time?
Replace the ice maker assembly if none of these pieces are broken and the freezer temperature is at least 15 degrees Fahrenheit. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, Ive been told different things & now Im told the parts wont be covered even though my written warranty says 7 years on the compressor. It works fine so far,and I really like the way it looks. I would replace my appliances every three years if they were priced accordingly.
Kenmore is an excellent refrigerator brand. We purchased the seers home warranty and that has been a complete fiasco as well.
The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor.
Kenmore fridge stopped making ice is typically caused by valve blockages or faulty components.
Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances.
The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. The LC (linear compressor) failed in 2021). At these prices augh. What Is the Warranty on a Kenmore Refrigerator Compressor?
All lights work, water dispenser works, but not cold. This is not even 5 years for this unit. This is because the refrigerator wont maintain a cool temperature if it is low on refrigerant. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did.
If you are thinking of buying a new fridge, beware of these models for sure. Any suggestions?
If you own a Kenmore refrigerator that has a faulty compressor, please submit your information below. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. It stopped working in October of 2021 .
1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without.
A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator.
After checking, make sure no cartons or containers (milk bottles, for example) are sticking out and preventing the door from closing properly.
I am also stuck with a $3000.00 piece of junk. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. It replaced a "cheap" fridge that was still working 10 years after we bought it.
The is the first time that we have ever experienced a situation like this with a Sears product! I paid $3500 for this refrigerator. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place.
.
called Sears repair and was told 4 weeks lead time to get a tech to come look at it.
Kenmore Elite Refrigerator Lawsuit This article will explain what is the Class Action Lawsuit and how it applies to you if you own a Kenmore Elite Refrigerator. Bought and installed new from Sears in 5/17.
Terrible waste of $800.00 dollars.
He said all the LG technicians have quit in Florida as they are not being paid by LG.
Now the compressor is not working again.
In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. .
He charged me $100 to do nothing but say the compressor is bad, youll have to go through Sears and showed me a clause in th instruction booklet that states sealed refrigerant systems (compressor etc) were covered parts only for an extended period of time. Lost about $400 worth of food freezer and fridge. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. The water from the ice machine was all over my heard wood floors, overnight the entire freezer went off!
These refrigerators ranged between $4725 and $6400 and came in many different colors (including stainless steel and custom paneled as well). When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Purchased a Kenmore Elite in December 2018. We did not buy the extended warranty.
3 years from a fridge. Then, allow the unit some hours to run in order to adapt to the setting.
Takata Airbags. A compressor that runs constantly or non-stop overheats. I already paid around $2400 for the refrigerator. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410.
I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Zurn Plumbing .
Tech said compressor was burning hot (huge fire potential?). I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Every part was replaced, Twice, if not more.
Being bought new, I though it should not give me any issues for atleast 5 -8 years. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. i went to LG's FB site and posted about my failed Kenmore Elite fridge.
Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. We spent $2800 for an LG fridge.
Bought a L.G fridge freezer in November 2016.
The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it.
I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610.
Friday, November 5th was the first available date.
The following are the likely causes of a compressor turning on and off in a Kenmore refrigerator: To check this, unplug the refrigerator from electric power.
2017 Kenmore Elite refrigerator and the compressor went bad (i know, shocking!). They did not disclose all the costs associated with any claim I make and tried to make it seem like it was just 49.99 for a year Initially then went up after asking several questions so I took the bait then after giving them my CC they transfer me back to the salesperson and she starts disclosing other fees! But to check it, turn it to the highest point and wait for a click. Well have wait and see! If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship.
My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. Still having problems best to contact an appliance repair technician to help resolve.
Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection, Inferior Vena Cava Filters or IVC Filters.
My question who is going to help me?
I called the company again and they want me to pay another $119 to send another technician because the first technician didn't list the compressor as going out.
I just discover the ice maker also shorted out and burnt.
Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out.
The compressor itself may be defective.
I purchased model number 795 74025 412 on October 3rd 2018, for $2000.
Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit.
In addition, I lost approximately $200 (or more) in food.
Repairman said it was the compressor.
On 8/22/19 I noticed that the ice maker was not making ice.
Only the compressor was covered.
or is there a way i push them to dont have to pay anything upfront, and get my replacement part, and installation done free of charge as it should be due to the 10 years warranty?
For nothing! Service Tech did not show. I called the 800 number, they sent a technician out and he told us the refrigerator was going to cost $2200 to fix. Have photos. Condensation can form inside the refrigerator, causing the compressor to work harder than required. Lg compressor has a 7 year warranty but not when it has a kenmore label on it.
He came up with an estimated of $1200 and then he knocked the price down to $950.
Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!)
Your water filter may be either too loose or too tight.
I want a new refrigerator, from all comments it seems that the problems have only begun. The ice maker has stopped producing ice and makes noise that doesn't sound normal. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue.
Other repairmen told me it shouldn't be more than $400 for labor.
At the same time start looking for a new fridge.
Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling.
Here for almost 3 hours, on his phone for 3/4 of the time. Makes also a loud humming sound and sometimes a pop sound.
The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. I bought a Kenmore Elite 12/04/2015 for $2,872.58.
He had nothing on his truck.
We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Hello people from the USA!
What recall? We bought a Kenmore Elite refrigerator in June of 2015 . (about 2008).
The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . I was just not convinced and asked him to order a new circuit board, which he reluctantly did.
So many issues. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge.
No in-home service calls.
Model number 795.73133.410. They finally sent a repairman that took the entire microwave apart and basically rebuilt it.
Please help!!
serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't.
Compress and Board bad and air filter is difficult to replace. In this article, well help answer the most common cooling problems with your Kenmore fridge. First you would have to tap into the sealed system and pump out all the refrigerant gas and safely store it so that it can be pumped back into the system once the compressor has been replaced.
model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor.
The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator.
My Kenmore Elite refrigerator was purchased in 2015. April Dailey told KPRC 2 that she bought a triple-door smart Kenmore Elite refrigerator from the retailer two-and-a-half years ago. ft.).
Have waited 5 weeks now to get a 2 year old refrigerator fixed. Hard to say about labor cost etc. First one we thought was odd but 2 in 9 years.
Just found out about this recall online now.
When I explained where the warranty information came from, they said I had to call Kenmore.
Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment.
Cleaning the condenser coils in a refrigerator cannot be overemphasized.
I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove.
I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times.
I am now in the process of purchasing a new refrigerator!
We contacted sears and was told that our warranty had expired. My issue is the machine will not stop running and its making a grinding noise. Sears wants to charge me over $300 to fix this problem. I still have no refrigerator.
For safety, unplug the refrigerator.
On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. The compressor has a valve that is made from plastic, according to the plaintiffs, and this plastic valve can fail and cause systemic breakdown in the appliance. However, a refrigerator compressor is .
Several customer reviews on reputable webstores such as Sears report that their Kenmore refrigerator went bad within one year. Wow, I am distraught.
We contacted LG who said the compressed would be covered under warranty. If the problem persists, it is best to contact a qualified technician.
Call Sears they want money and get in a monthly paying program to get service contract.
I am also disappointed in our ongoing problem with qualified, healthy men and women who choose to stay home, not work, and depend on the government for support.
If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators.
went to work the next morning, only to come home to water all over the floor from the ice melting in door.
Is there a recall on this. Yet my temp reading still said -3 / 33. but hot as all get out.
Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Save 5% with coupon.
Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300.
Has worked GREAT until the 17th. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in.
Performed tests on the PCB and all good, Found issue with compressor.
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