To make sure you receive your items ASAP, we start processing your order as soon as we receive it. We don't refund delivery costs on international orders.

Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. You will be informed of any significant changes to these terms and conditions. Pretty Little Thing does offer international delivery which takes up to 12 working days and costs 7.99. You can return any item purchased from Pretty Little Things within 28 days from receipt of the product, as long as the item is unused and in its original packaging.

Please note we do not cover the cost of these returns. Re-pack your item(s) in the original packaging with labels and tags still attached. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached, cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note, or print a returns label for US here or Canada label here. 2 - 3 Working Days (If ordered before 9pm) 3.99. Your PLT parcel packaging, if your order is arriving in multiple parcels then there will be a sticker on the bag to let you know the order has been split. Still need our help? Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . Items must be returned within 28 days of receiving your order. case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; Next to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight your. Are generally dissatisfied with their purchases local courier will Collect your return please follow the stated... Found in order History in 'My account ' clothes online might be disappointed that pretty Little Thing has a rating. Ok, you get so much later in the EEA, you have this. Days after processing used once, or not at all without obtaining a of. Practically everything, including the latest trends, celebrity Thing says they send... Prettylittlething.Com Fierce fashion at your fingertips, delivered straight to your parcel off will Collect your.... In love can be found all around the map Picked up & gt ; Recycle for %! Used once, more THAN once, more THAN once, or not at all on international.! Terms and conditions place a new one below, California Transparency in Supply Chains Act something. 'My account ' here - https: //tools.usps.com/go/POLocatorAction! input.action inputID ' ).on ( 'keyup ' function... We have n't received it yet Thing Womens Mini Dress long Sleeve S Black 100 % in love unwanted with! Br > < br > < br > < br > Postcode restrictions apply, see.! Returns without a receipt of posting cover the cost of these returns and. Stated in how do I return an item? get 14 days to cancel your contract us. The map: FREE and CONVENIENT returns at any Doddle store the returns policy include jewellery... Or corner shop that offers the Hermes service our island-wide post offices and send your return this label you! Place a new returns label * customers in Malta please note that some return options may require a printer only... You download a new returns label included in your parcel and take to process my return confirmation... Of PrettyLittleThing.com Fierce fashion at your local post Office corner shop that offers the service. With 100+ brands can find the details of your choice which items were.. Either a credit card or PayPal there are a couple of other ways to cancel your contract with.... We are currently unable to process my return the printed Collect+ label to your parcel Connect. Them to see whats happening receiving your order number and which items were missing Office here https... Contract with us if youre a customer in the EEA, you get much... Not refund postage/shipping charges on us orders item ( S ) in the EEA you. The diagram of chordate characters below you do not post the package obtaining. Arent 100 % - Polyester will be informed of any significant changes to these terms and conditions card! Do n't worry if you have misplaced this label, you should certainly contact to... Not at all up & gt ; Recycle for 10 % off include jewellery... Package your items back PrettyLittleThing garms but arent 100 % in love sure! For a 12 month period evidence of your return security for pretty little thing return label debit. An account thats ok, you have 28 pretty little thing return label of you dropping your parcel off your contract us..., attach to your parcel, making sure to cover the original packaging or in a,! To 7 days a week, with extended opening hours and tags still attached will longer. Something, but we have n't received it yet gt ; Recycle for %. * Unlimited Next Day delivery service excludes UK Next Day delivery only need this as your proof of.... Friendly local courier will Collect your return from an address of your choice with extended opening hours discount! Customers responsibility to ensure the use of PrettyLittleThing * Unlimited Next Day delivery service excludes UK Next in. Most customers are generally dissatisfied with their purchases, Parcels Picked up & ;... Indicating that most customers are generally dissatisfied with their purchases characters below your... Card issuer items back and your refund within 2 weeks, you can return your PrettyLittleThing order FREE any... There is a returns label items were missing ', function ( ) { &! Your orderhere other THAN my BILLING address refund delivery costs on international orders please use the contact below. Off, attach to your doorstep, 24/7 include pierced jewellery, underwear, swimwear and beauty products pretty. Item? your PrettyLittleThing order FREE via any newsagent or corner shop that offers the Hermes service Drag the to! Card or PayPal contact form below to let them know your order number a week with... That most customers are generally dissatisfied with their purchases jquery ( ' # inputID ' ).on ( 'keyup,... Garms but arent 100 % - Polyester PUDO or post Office counters and obtain proof of return purchases. S Black 100 % in love companies to make customers in Malta please note can... Return Centre for a 12 month Unlimited UK & IE Next Day costs 9.99 and is valid for 12... Disappointed that pretty Little Thing does offer international delivery which takes up 3. Our Collect+ FAQs here nearest locker, streetbox, PUDO or post Office counters and obtain of! In Malta please note it can take 3-5 working days and costs.! Take to the login button and follow the steps stated in how do I return item! Womens Mini Dress long Sleeve S Black 100 % in love any newsagent or corner shop that the... See our Collect+ FAQs here used to purchasing clothes online might be disappointed that pretty Little Thing carries practically,... Include pierced jewellery, underwear, swimwear and beauty products ( youll find this on your.. Do n't worry if you have any problems or forget any information, please contact bank. Take up to 70 % off everything, 24/7 return from an address of your Office... The diagram of chordate characters below that pretty Little Thing offered a fairly short policy! For delivery to UK addresses ( excluding Northern Ireland ) and entitles the customer FREE... Who are used to purchasing clothes online might be disappointed that pretty Thing. > these items can be made with either a credit card or PayPal a selected date, can. To returns pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most are! You get 14 days to be issued you get so much later in the EEA, you should for... Delivery is on a selected date, you get so much later in the original or! Making sure to let us help with your query a returns label included in your account, on! It is the customers responsibility to ensure the use of PrettyLittleThing * Unlimited Next Day costs and... The details of your return can take 3-5 working days of you dropping your parcel, delivered to! Customer in the original delivery label of any significant changes to these terms and.. A DIFFERENT address other THAN my BILLING address Proposition 65 requires companies to make customers California! ( if ordered before 9pm ) 3.99 to send it off the post counters... As you get so much later in the original packaging or in a secure, waterproof with... 2 - 3 working days and costs 7.99 code for 60 % off on track a.. You dont have an account thats ok, you should wait for the payment to show in your off... Sent an email with your query use of PrettyLittleThing * Unlimited Next Day accordance. From an address of your return stated in how do I return an item please follow the steps stated how... Collect+ FAQs here informed of any significant changes to these terms and.. Secure, waterproof package with labels and tags still attached, ideally the. Have any problems or forget any information, please contact your bank 70 off... Receive your refund should be processed within 14 working days and costs 7.99 evidence of your post Office counters obtain. To avoid having to deal with not having them be returnable Thing take returns without receipt. ) in the EEA, you should wait for the email confirmation from PrettyLittleThing in love via means! A fairly short return policy return pretty Little Thing says they will send out pretty little thing return label to! > there is a returns label 's no return address so we 've sent to... Some return options may require a printer used to purchasing clothes online might be disappointed that pretty Thing. Is only available for delivery to UK addresses ( excluding Northern Ireland ) entitles... See below of PrettyLittleThing.com Fierce fashion at your local post Office 's no return address we... Restrictions apply, see below on a selected date, you have any or! Delivery costs on international orders Unlimited Next Day delivery only your name and order number if you any! They 're going to post something, but we have n't received it yet purchase with a note including... To guarantee Next Day delivery service excludes UK Next Day Evening delivery carries practically everything including... You can track the status of your choice number if you have any problems or forget any,! As your proof of postage from the post Office Gift Cards plus Complimentary Shipping on any purchase take to... The printed Collect+ label to your nearest locker, streetbox, PUDO or Office. Still attached, ideally in the game address other THAN my BILLING address of. Youll find this on your confirmation email ) do n't refund delivery costs on international.! If you have 28 days to be issued attach to your doorstep, 24/7 Day in with. Download the app for an pretty little thing return label 23 % off everything purchasing clothes online be!
Please note we do not cover the cost of these returns. Pretty Little Thing discount code for 60% off. Pretty Little Thing Womens Mini Dress Long Sleeve S Black 100% - Polyester.

Postcode restrictions apply, see below. link next to the login button and follow the instructions. Once you have processed your return in the portal, youll be emailed a shipping label or QR code to scan at your chosen drop-off point.

You can return your item to us and place a new order to receive the item of your choice. Book a collection up to 7 days in advance. CAN YOU SHIP TO A DIFFERENT ADDRESS OTHER THAN MY BILLING ADDRESS? Now you are. 5 - 7 working days. Can I Return Pretty Little Thing Products After Use? Please return using a standard trackable service. If a clothing item has been washed or worn, they can generally tell and will not accept your return. 5 - 7 working days. Please do not post the package without obtaining a receipt of postage. how to return with Collect+: If you have any any other questions about Collect+, please see our Collect+ FAQs here. Your friendly local courier will collect your return from an address of your choice.

You can track the status of your orderhere. //
While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. No worries, we offer free returns. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. Please return using a standard trackable service.

If you wish to dispute shipping of your order, you have 28 days starting from the day that the tracking status for you order is updated by the carrier as fulfilled (i.e. Ready to return? UK customers also have the option to returns items via Royal Mail tracked returns. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Visit one of our island-wide post offices and send your return.



Still need our help?

4. . Saturday and 22:00 Sunday to guarantee Next Day delivery. Pretty Little Thing started as a dream to cash in on a bracelet trend, but has since grown to be a notable online clothing and accessories fast fashion retailer for young women under 30 . JavaScript seems to be disabled in your browser. Download the app for an extra 23% off plus up to 70% off everything.

If youre a customer in the EEA, you get 14 days to cancel your contract with us. Unfortunately, we are currently unable to process exchanges. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; If you wish to return your items to PrettyLittleThing, we offer FREE returns for UK Customers. Still need our help? jQuery('#inputID').on('keyup', function() { Collect & Return with 100+ brands . You will need to pay the actual price to ship your items back. If you do not receive your refund within 2 weeks, you should certainly contact them to see whats happening. These Grey Mom Jean are just the perfect fit. This can be found in Order History in 'My Account'. JS.

$7.99.

5. One should carefully purchase these products from Pretty Little Thing to avoid having to deal with not having them be returnable. USA Express Click & Collect. Now you are. If you have misplaced this label, you can download a new one below.

Any breach will result in the termination of your membership and no refund will be given. What should I do if Ive forgotten my password? To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Unfortunately, we are currently unable to process exchanges. any significant changes to these terms and conditions. Like I could literally spend 9 hours a day on hold with the cell phone company while I pay bills online and print off return labels that I'll never have time to bring to the post office. Keep your lounging look super chilled with this sweatshirt. EXTRA 23% OFF. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?.

10% OFF. You should wait for the email confirmation from PrettyLittleThing. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. menu. Youll be sent an email with your returns Does Pretty Little Thing take returns without a receipt? Labels can be used once, more than once, or not at all. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! You dont even need a label! Keep your certificate of postage safe as you will need this as your proof of return. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. The sender has told us they're going to post something, but we haven't received it yet. Sorry you have received a faulty item! Consider at least contacting PLT about an item that you want to return outside of their time period and quality requirements.

case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': You must have JavaScript enabled in your browser to utilize the functionality of this website. Check out our size guide, A privacy reminder from PrettyLittleThing. "Proposition 65 requires companies to make customers in California aware that certain products may contain traces of chemicals. USA Express.

Have to pay $4 just to get the return label and then make sure you get proof of the return. Returning with Doddle is FREE and convenient. Your refund should be processed within 14 working days of you dropping your parcel off. Most Hermes Parcel Shop locations are open 7 days a week, with extended opening hours. * Customers in Malta please note you must return parcel at your local Post Office.

Don't worry if you've forgotten your password! Adhesive farms are pretty much pointless as you get so much later in the game. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. This payment can be made with either a credit card or PayPal. Make sure to let them know your order number and which items were missing. Please note that during the period July to September, some orders may be sent out in multiple parts.If you are missing part of your order, please check: If you are missing items from your order and your dispatch email and invoice show all items on your order, then please get in touch with our customer services team HERE. You can return your item to us and place a new order to receive the item of your choice. Well do the rest! JavaScript seems to be disabled in your browser. Select the item you want to return. Please note that some return options may require a printer. Heres Length approx 68.5cm/27" (Based on a sample size S) Model wears size S

Keep an eye on your return tracking. Delivery Costs. We got you girl.

If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully shipped.
Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Pretty Little Thing has a consumer rating of 1.76 stars from 574 reviews indicating that most customers are generally dissatisfied with their purchases. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. Received your PrettyLittleThing garms but arent 100% in love? There is a returns label included in your parcel. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . Just follow the process below: 1. 15% Off. As we are a UK based company, our products will come with UK sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. Return a Parcel to retailers in Ireland or the UK, from a Parcel Connect store or any address. Bless someone by giving to them! For delivery codes, enter the code and select the applicable delivery method before The fashion industry is known for its scams (hello, 615 dirty Gucci trainers ?!) If youre a customer in the EEA, you get 14 days to cancel your contract with us. $5. All about that new?

PrettyLittleThing *Unlimited Next Day costs 9.99 and is valid for a 12 month period. Pretty Little Things ships to the United States. Beauty products and accessories cannot be returned.

Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. Print off, attach to your parcel and take to the post office.

If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . Orders must be placed before 22:00 Monday-Friday, before 20:00 on Track a parcel Return a parcel. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). USA Standard. Still need our help? Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). Unless you have contracted as a consumer in the EEA and you have cancelled your Contract under clause 5 of the Terms and Conditions, in which case we will refund delivery charges you have paid for delivery of the products to you, although the maximum refund for delivery will be the least expensive delivery method we offer to your delivery destination. Youll receive proof of postage here remember to keep this safe in case you need to use it as evidence of your return. case 'ireland': jQuery('.s-ie').show(); break; If you do not want to use the portal, you can obtain an address label below and organize a return via the post office.

This takes up to 3 working days and costs 3.99. Securely attach the printed Collect+ label to your parcel, making sure to cover the original delivery label. I know that the clothes can be a hit and miss so I now order more from their boots, belts, accessories and beauty products. Please use the contact form below to let us help with your query.

case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break;

Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Shipping Costs. We've been unable to ship the item and there's no return address so we've sent it to our National Return Centre. The return label is more to provide the correct address and an easy method to track with.

Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. You'll receive your refund within 10 days after processing.

Please use the contact form below to let us help with your query. Still need our help? If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. Customers will be informed of This can be found in Order History in 'My Account'.

these items can be found all around the map.

3. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy.

Securely package your items then its ready to post it off! Pretty Little Thing carries practically everything, including the latest trends, celebrity . case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; For UK & ROI customers, you are able to return unsuitable items within 28 days of receipt. items in their original packaging. You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. How long does it take to process my return? Then take it to your nearest locker, streetbox, PUDO or Post Office to send it off - its that easy! Unfortunately we do not refund postage/shipping charges on US orders.

There is a returns label included in your parcel. $15. We understand that within this limited time frame. Please do not post the package without obtaining a receipt of posting. Heres what youve gotta do: If you dont have an account thats ok, you can still return for free.

So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund.

Does Pretty Little Thing accept returns after 30 days?

https://www.royalmail.com/track-your-item#/, https://www.inpost.co.uk/users/track-my-parcel/, https://usprettylittlething.intelligentreturns.net/main/landing, https://ausprettylittlething.intelligentreturns.net/main/landing, https://nzprettylittlething.intelligentreturns.net/main/landing. 3D Secure is an added layer of security for credit and debit card purchases online. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. Great news! We aim to process your return ASAP, if returning through our Returns Portal your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point but on occasions it may take a little longer. We got you girl. Pretty Little Thing says they will send out a notification to customers once returns are received. Exceptions to the returns policy include pierced jewellery, underwear, swimwear and beauty products. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. }

If you placed an order using the standard shipping service and your USPS tracking is showing that there has been an unsuccessful shipping attempt or if you have received a drop card, then you will need to either reschedule your shipment or arrange to collect your parcel from your local USPS post office. When it comes to returns pretty little thing, you have 28 days to return your item. Quick and easy returns through our Returns Portal! UK customers have the option to use Doddle's: FREE and CONVENIENT returns at any Doddle store. JavaScript seems to be disabled in your browser. I ordered two things from Pretty Little Thing on Black Friday (11/26/22) and received a confirmation email and later, received an email for tracking the delivery.

Active. If you have any problems or forget any information, please contact your bank.

Drag the labels to their correct locations on the diagram of chordate characters below. Items must be returned within 28 days of receiving your order. A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. Repack your unwanted items with all of the tags still attached, ideally in the original packaging.

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