safelink national verifier

SafeLink will provide access to 411 directory assistance through its underlying providers.

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Notwithstanding this provision, if we make any changes to the dispute resolution provision of this Agreement, such changes will not affect the resolution of any disputes that arose before such change, unless you want them to apply to a pending dispute. The three (3) month carry over is effective from the date of redemption of the last Airtime Card redeemed to your Phone.

Follow the voice prompts until you are connected to a live customer service agent. For those Customers enrolling in plans with monthly charges, SafeLink will not impose fees based on Customers payment method (e.g., in person, cash, check or other payment form).

Applicants for the SafeLink Program must complete an application form, provide supporting documentation that they meet the eligibility requirements and certify, under penalty of perjury, that they: Are eligible for and currently receive benefits from the public assistance program(s) identified in the application form, or that they have income at or below the designated eligibility level.

WE DO NOT GUARANTEE THAT YOUR COMMUNICATIONS WILL BE PRIVATE OR SECURE; IT IS ILLEGAL FOR UNAUTHORIZED PEOPLE TO INTERCEPT YOUR COMMUNICATIONS, BUT SUCH INTERCEPTIONS CAN OCCUR. Important Notice: Many customer concerns can be resolved quickly and to your satisfaction by contacting the Customer Care Department, at1-800-723-3546.

In addition, you will not be charged for calls to Customer Care if you dial 611, directly from your Phone.

You will still have access to unlimited voice and text service, but will not have access to data services until another card is redeemed.

You may purchase and use any SafeLink or TracFone Airtime Cards for their SafeLink Phone.

You may be required to provide copies of documents proving your eligibility to participate in Lifeline.

EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN THESE TERMS AND CONDITIONS, AND TO THE EXTENT PERMITTED BY LAW, THE SERVICES AND DEVICES ARE PROVIDED ON AN "AS IS" AND "WITH ALL FAULTS" BASIS AND WITHOUT WARRANTIES OF ANY KIND.

You may add or refill your ILD Service balance in $10 increments by purchasing a $10 Global Calling Card from SafeLink directly by calling Customer Care or visiting our website. THIS AGREEMENT TO ARBITRATE CONTINUES TO APPLY EVEN AFTER YOU HAVE STOPPED RECEIVING SERVICE FROM US.

To process a return, you must follow the return instructions that came with your Phone and pay for the shipping cost to send it back to us.

SafeLink $10 Global International Calling Card.SafeLink offers a $10 Global Calling Card that must be used with another SafeLink Service Plan in order for it to work.

Customers in the Commonwealth of Puerto Rico who have a problem with their SafeLink Service and are unable to resolve it by contacting our Customer Care Department may contact the Telecommunications Regulatory Board of Puerto Rico, by calling 1-866-578-5500. These destinations are subject to change at any time, without prior notice. The limited warranty extends only to Purchasers who purchase the Product in its original packaging from an authorized dealer.

A Social Security statement of benefits.

Voice calls are charged at the rate of one (1) unit per minute.

d. The Phone serial number plate or the enhancement data code has been removed, defaced or altered. After your high speed data threshold is reached, your data speed will be reduced to as low as 64 kbps for the remainder of your 30-day plan cycle.

The Phone has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancel-bots or damage caused by the connection to other products not recommended for interconnection by SafeLink.

Any opt out received after the opt out deadline (or, in the case of those mailed, postmarked after the opt-out deadline) will be invalid.

The Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility.

(3) THIS AGREEMENT DOESN'T ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA PROCEDURES OR RULES WOULD. Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. For all Apple devices activated with SafeLink prior to November 23, 2021, the device will be automatically unlocked after twelve (12) months of active SafeLink Service. You agree that SafeLink and its affiliates, agents, and its third-party representatives may, now or in the future, use any email address or the telephone number that you are assigned for your SafeLink Service, to contact you for any reason, regardless of whether you incur charges as a result. You are responsible for safeguarding your ILD Service and Account information.

WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED BY THE ARBITRATION TRIBUNAL.

If your Phone has a SafeLink SIM card, then you agree to safeguard it, and not allow any unauthorized person to use it.

Data Services are for individual use only and may not be offered for resale.

Therefore, there is no need to provide access to Toll-Control service. 2023 Universal Service Administrative Company. AND THE AAA'S CONSUMER ARBITRATION RULES WILL APPLY.

You have the right to opt out from receiving marketing communications from SafeLink within fourteen (14) days of acceptance of this Agreement.

14.

Will notify SafeLink by calling 1-800-723-3546 within thirty (30) days if they no longer qualify for any of the public assistance programs identified in their application form, no longer meet the criteria for income eligibility, if another member of their household receives Lifeline benefits, or if they no longer qualify for Lifeline for any other reason.

The chart below provides a high-level overview of the typical recertification timeline:

Online Purchases from SafeLink.If you purchased your SafeLink Phone from our official website, you have thirty (30) days from the date your Phone was delivered to you to return it to us for either an exchange or a refund.

By agreeing to these Terms and Conditions, you expressly consent to and authorize SafeLink and its affiliates, agents, and its third-party representatives to use written, electronic or verbal means to contact you for any reason, including regarding information about your Service, Service reminders, payment reminders, payment confirmations, renewal confirmations, and marketing of any kind, including offers, solicitations, and promotions. SafeLink customers have access to 911. 6.

For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. To view the SafeLink Privacy Policy, please refer to our website at SafeLink.com. (4) IF EITHER OF US INTENDS TO SEEK ARBITRATION UNDER THIS AGREEMENT, THE PARTY SEEKING ARBITRATION MUST FIRST NOTIFY THE OTHER PARTY OF THE DISPUTE IN WRITING AT LEAST 60 DAYS IN ADVANCE OF INITIATING THE ARBITRATION. Understand they may be required to recertify their continued eligibility at any time, and that failure to recertify will result in the loss of their benefits.

8.

You can call them on Sunday at 1 (800) 723-3546 for help with plan verification, enrollment, and changes. The limited warranty for any applicable Product begins on the date of your purchase and is only applicable for defects in material and workmanship that result in Product failure during normal usage. AUTHORIZING US TO DISCUSS YOUR ACCOUNT INFORMATION WITH THIS ATTORNEY OR OTHER PERSON. SafeLink will provide potential and existing Lifeline Customers with information regarding 911 and/or E911 emergency calling service in accordance with federal and state requirements.

You agree not to resell your SafeLink ILD Service or to use your ILD Service for any unlawful or abusive purpose or in such a way as to create damage or risk to our business, reputation, employees, facilities, third parties or to the public generally. If you access, use or download third party apps by using Data Services, you agree and authorize SafeLink and the network Carrier to provide information related to such use.

If you visit any third-party website or use any third party app, the website or app may access, collect, use or disclose your personal information or require the network carrier to disclose your information, including location information (when applicable), to the application provider or some other third party. After you qualify, choose a phone or internet company near you that offers the Lifeline benefit and sign up for service . How To Set Up Your National Verifier (NV) Account.

You will find coverage maps on our website at tracfone.com.

Unlimited Talk, Text and Data Plans:SafeLink offers two Unlimited Plans which include a fixed amount of high speed data for each 30-day plan cycle at an additional cost to the consumer. As noted above, there are no toll charges associated with any TracFone California Lifeline service.

Those plans will include domestic SMS text messaging. Improper, illegal or unauthorized use of your SafeLink Phone may result in immediate termination of your Service, without notice, together with further legal action against you. Your acceptance of the Terms and Conditions in this Agreement occurs when you do the earliest of any of the following actions (i) receive notice or a copy of the SafeLink Terms and Conditions; (ii) give SafeLink a written or electronic signature, or tell SafeLink orally that You accept; (iii) use a SafeLink Product (Product) or SafeLink Service (Service); (iv) enroll in the SafeLink Program (SafeLink Program); (v) activate or continue Service; (vi) register Your Account with SafeLink; (vii) use Your Service after Your Service is activated; (viii) make any addition or change to Your Service; or (ix) pay for Your Service or any Product.

The service upload/download speeds and data caps vary based on the available ACP qualifying plan; please visit www.SafeLink.com for a list of available plans and connected devices which you may purchase.

You may be charged applicable taxes and fees at the time of purchase in certain areas. SafeLink users will not receive any additional benefit by purchasing a Double Minute card.

Upon enrollment in the SafeLink Program, you may have the option of using your own phone (Bring Your Own Phone or BYOP) or purchasing a SafeLink Phone. 5.

You must return the phone in like new, working condition, returned in the original manufacturer's packaging with all included accessories, including, device, battery, charger, and manual. Service providers in all 56 states and territories (with the exception of the National Lifeline Accountability Database (NLAD) opt-out states) must use the NV when helping consumers apply to Lifeline. 18. Once your Service is active with an Unlimited Service Plan or Card, all subsequent Unlimited Service Plans or Cards you redeem will be placed in your SafeLink Reserve and will be automatically applied to your phone on your Service End Date. Per call charges are rounded up to the next whole penny. Customer understand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. Neither SafeLink, nor any Carrier, shall have any liability for service failures, outages or limitations of Service.

Attempting to send international messages could result in service deactivation and de-enrollment from the SafeLink Program.

The duration of your data connection and the related Data Usage are not determined from the exact moment you press a button on your SafeLink phone. If in connection with your SafeLink Products or Services, you provide us with a telephone number(s) for which you are not the subscriber, you understand that you will indemnify and hold harmless the SafeLink Indemnified Parties for any Costs incurred as a result of us attempting to contact you at the number(s). Binding Agreement. Recertification checks will be conducted every day and 60-day recertification windows will be initiated every business day. Note that certain customers who enrolled prior to December 1, 2019, and received more than 350 minutes per month, may have their additional voice minutes grandfathered in. You agree not to give away, resell or offer to resell your SafeLink Phone or Service, as provided by the SafeLink Program.

The National Verifier will utilize data from program databases and subscribers' records to make eligibility determinations. Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes SAFELINK WIRELESS TERMS AND CONDITIONS OF SERVICE, AGREEMENT TO ARBITRATE DISPUTES, AND EXPRESS WRITTEN CONSENT TO RECEIVE COMMUNICATIONS FROM SAFELINK, II.

While participating in the SafeLink Program, a Customer shall not be permitted to sell, rent, give away, or in any way allow another person to use their SafeLink phone (Phone) or SafeLink Service.

Each group of states and territories is known as a launch.

You understand that your use of such third party apps is subject to the third partys terms and conditions and policies, including its privacy policy.

Federal law limits the availability of the Lifeline Benefits. See additional terms below. If your return meets the above requirements and you have requested a refund, please be advised that it takes up to thirty (30) business days to process the return and credit your account.

Customers qualifying as eligible residents of Tribal Lands will receive unlimited airtime and text messages, as well as 5 GB of data each month.

If the location at which you primarily use Wi-Fi changes, either temporarily or permanently, you must register the new address online ate911-reg.tracfone.comor by contacting Customer Care at 1-800-378-1684.

The limited warranty extends only to the original purchaser ("Purchaser") of the Product and is not assignable or transferable to any subsequent end-user. California-Specific Terms & Disclosures.

Customer Service for Safelink is open during the following times: Monday through Saturday, 8:00 a.m. to 10:00 p.m. EST; Sunday, 8:00 a.m. to 7:00 p.m. EST.

Calls will not be limited to local calling areas and there will be no toll charges. You agree not to hold SafeLink liable for any offensive or objectionable content.

You may obtain warranty service directly from SafeLink.

To determine if your destination of choice is available, please check our website at safelink.com. ); (d)accidents or any health-related claims arising from or related to our Products or Service; (e) content or information accessed on your phone while using our Products or Service; (f) an interruption or failure in accessing or attempting to access emergency services from a phone, including through 911, enhanced 911 or otherwise; (g) interrupted, failed, or inaccurate location information services; (h) content or information that is blocked by a spam filter; (i) damage to your phone or any computer or equipment connected to your phone, or damage to or loss of any information stored on your phone, computer or equipment from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; (j) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc. If you cancel or attempt to cancel a download, the purchase of web content or an application, or the transfer of a multi-media message in progress, or if either of these or any other similar processes are otherwise interrupted through no action on your part, it is possible that you still incur a charge in accordance with these Terms and Conditions.

Airtime minutes are deducted for all incoming and outgoing calls, including incoming call waiting calls, simultaneous calls, calls to toll free numbers including Customer Care, 411 and to access your voicemail. will be reported to the appropriate legal authorities, for prosecution. A COURT WILL HAVE AUTHORITY TO ENFORCE THIS PARAGRAPH INCLUDING BY ENTERING AN INJUNCTION TO PROHIBIT FILINGS IN VIOLATION OF THIS PARAGRAPH. TracFone Lifeline Customers will have access to operator services commensurate with those provided to its retail customers. Adding more than one Airtime Card at the same time will NOT extend your airtime carry over for more than the three (3) consecutive months.

WE'LL REIMBURSE ANY FILING FEE THAT THE AAA CHARGES YOU FOR ARBITRATION OF THE DISPUTE AT THE CONCLUSION OF THE ARBITRATION IF YOU FULLY PARTICIPATE IN THE PROCEEDING.

Any unused Service Balance(s) that exist at the time you refill your Service and/or at your Service End date will not carry over or accumulate. SafeLink may, at its sole discretion, replace the Product with a refurbished phone of the same model if available, or if not available, of a comparable model of phone. Use Customers own Phone

Except where we've agreed otherwise elsewhere in this agreement, this agreement and any disputes covered by it are governed by federal law and the laws of the state encompassing the area code of your wireless phone number when you accepted this agreement, without regard to the conflicts of laws and rules of that state. Because these Terms and Conditions are subject to change at any time, you should always check our website for the most current Terms and Conditions.

Our wireless content is not rated and you are solely responsible for the use of such material, which may be offensive or objectionable to you or to others.

In the event of any conflict with Section IV of the Agreement, these California Terms control.

6.

Sign Up to Get Lifeline. IF THE ARBITRATOR AWARDS YOU MORE THAN $5,000, THEN WE WILL PAY YOU ONLY THAT AMOUNT. 6. The used components comply with Product performance and reliability specifications.

There are no toll charges associated with any TracFone California Lifeline service.

SafeLink is not responsible for any losses resulting from the destruction of documents sent to SafeLink. SafeLink customers need to renew their eligibility for the LifeLine Program each year.

It determines whether consumers are eligible for Lifeline.

Customers will be able to terminate their enrollment in TracFone Lifeline service at any time, either because the consumer is not receiving a voice grade connection at the residence, or for any other reason. The program will terminate when appropriated funds are depleted. ACP is a temporary emergency federal government benefit program operated by the Federal Communications Commission.

No warranty of any kind, either express or implied, including, but not limited to, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, is made in relation to the availability, accuracy, reliability, information or content accessed when using Data Services. Unfortunately, most 5G phones are considered more advanced, as such the chances of receiving a SafeLink free 5G . When purchasing Double Minutes, all SafeLink customers automatically receive Double Minute benefits on any purchases of additional airtime.

The launch title of a group is the month and year that grouping received access to the NV.

Limitations of Service and Use of Equipment.

SafeLink is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another providers network. Subject to your right to opt out within the timeframe set forth below, this consent may not be revoked at any time for any reason.

SafeLink Unlimited Plans may only be used for the following purposes, without excessively contributing to network congestion: (a) person to person voice calls, (b) text and picture messaging, (c) web browsing, email, ordinary content downloads and uploads, and video, game and audio streaming, and (d) Voice over Internet Protocol (VoIP).

Kentucky Customers: Customers in Kentucky will receive unlimited voice service, through support provided by the state universal service fund. SUBMIT.

To watch short video modules on the NV, visit the Videos page.

No waiver of a breach of any term shall be deemed a waiver of any other or subsequent breach of a term.

We would like to show you a description here but the site won't allow us. You must notify us of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. This is the entire warranty between SafeLink and the Purchaser, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. Upon Customer request, TracFone will block access to 900/976 information service calls.

No restocking, handling, or shipping fees will be charged to you for this device return.

YOU CANNOT PROCEED TO ARBITRATION UNLESS YOU PROVIDE THIS INFORMATION.

It determines whether consumers are eligible for Lifeline. By purchasing and adding a TracFone or SafeLink Airtime Card before the 25th of the month, your unused airtime minutes (including your free monthly allotment and any additional Airtime Cards) will carry over for three (3) consecutive months from the date of your last Airtime Card redemption. Terms + Conditions

You should not send original documents to SafeLink. 2.

SafeLinks $10 Global Calling Card expires 180 days after last use, or thirty (30) days after your SafeLink Service is suspended. Your SafeLink Phone is covered by a one (1) year limited warranty, set forth below, administered by SafeLink. 8.

Data Usage ends when your data connection terminates.

SafeLinks limit of liability under this limited warranty is the actual cash value of the Product at the time the Purchaser returns the Product to SafeLink for repair, determined by the price paid by the Purchaser for the Product less a reasonable amount for usage. Examples of some unauthorized uses include, but are not limited to, the following: (i) continuous uninterrupted voice calls or otherwise using your voice service to provide monitoring services, data transmission, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing activity, autodialed calls, or robocalls; (ii) automated text or picture messaging to another mobile device or e-mail address including, without limitation, generating spam or unsolicited commercial or bulk texts or emails (or activities that facilitate the dissemination of such texts or emails); (iii) uninterrupted and continuous web browsing, uploading, downloading, or streaming of audio or video; (iv) server devices or host computer applications, including, but not limited to, web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer (P2P) file sharing; (v) as a substitute or backup for private lines or dedicated data connections; (vi) use of your smartphone or your mobile hotspot to resell internet connectivity, or to provide internet connectivity for the primary purpose of crypto-mining or adding, securing, or verifying transactions to a blockchain or any blockchain-based cryptocurrencies; (vii) any use of smartphone data meant to be used exclusively on the smartphone device to provide connectivity, directly or indirectly, to other devices, including but not limited to, routers, jetpacks, modems, Smart TVs, computers, tablets or servers and/or serving as a replacement for your home internet service. WHILE THE PROCEDURES IN ARBITRATION MAY BE DIFFERENT, AN ARBITRATOR CAN AWARD YOU THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME TERMS IN THIS AGREEMENT, AS A COURT WOULD, SUBJECT TO THE LIMITS ON ARBITRATOR AUTHORITY SET FORTH BELOW.

You may exercise this right to opt out by writing to us at SafeLink, Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178.

All SafeLink plans will comply with the requirements set forth in CPUC D. 14-01-036, Appendix A 2, 4(a)-(j), and will be available to qualified households on a nondiscriminatory basis. Except for the "Bring Your Own Phone" Plan, all of SafeLinks mobile wireless Lifeline plans will include new Phones provided to eligible Customers at no charge.

Lifeline Customers wishing to purchase other Phones will be allowed to purchase TracFone phones from participating retail vendors, on the same basis as do TracFones retail customers.

Terms of Limited Warranty. 17.

SafeLink customers need to renew their eligibility for the LifeLine Program each year.

The National Verifier recertification process will generally start 90 days before a subscriber's anniversary date in NLAD. Access to local directory assistance will be provided to TracFone California Lifeline customers through TracFones underlying providers. As required by Public Utilities Code 2881, TracFone California Lifeline Customers who are deaf or hearing-impaired or who have speech disabilities will have access to California Relay Service.

Instead, you can simply apply for SafeLink's services and hope for the best. If SafeLink determines during its re-certification drive, or at any other time, that you no longer qualify for the SafeLink Program, you will immediately be deemed ineligible to participate in the SafeLink Program, de-enrolled, and will no longer receive your Lifeline benefit.

YOU MAY CHOOSE TO BE REPRESENTED BY AN ATTORNEY OR OTHER PERSON AS PART OF THIS PROCESS, BUT IF YOU DO YOU MUST SUBMIT A LETTER OR THE FORM AVAILABLE AT: https://www.tracfonewirelessinc.com/attorneyauthorizationform.

SafeLink is not responsible for and will not issue credit for unauthorized use.

Annual Verification and Non-Usage Deactivation. Unlocking Policy for Deployed Military Personnel.

Further, we may remotely change your Phones software, applications, or programming, without notice. Eligible Customers will receive a new Phone at no charge at the time that an eligible Customer first establishes a SafeLink Lifeline plan.

SafeLink does not allow international text messages. Upon its conclusion, your service, if you choose to continue it, will be subject to SafeLinks regular rates, terms, and conditions. SafeLink is a member of the Verizon family of companies.

Airtime Rates, Usage and Included Monthly Minutes. Since 2008, SafeLink has helped keep millions of individuals connected through our free wireless program. However, availability, quality of coverage, and SafeLink Services while roaming are not guaranteed. Contact one of our agents at 1-800- SafeLink (723-3546) and make sure the address we have is correct, all packets will be mailed to the address in file.

Box 7081. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller.

There are no additional charges for roaming.

You may not notice any reduction in speed if they are de-prioritized. You may purchase airtime and service days to keep your service active.

The following California Specific Terms ("California Terms") apply to all SafeLink service provided in the State of California. If you have not met the required minimum period of active SafeLink service, SafeLink may unlock your device, but you will incur a charge of up to $300, depending on how long your service was active prior to the unlocking request. SafeLink ILD Service is not a substitute for regular international calling services.

Utah Customers: Customers in Utah will receive an additional 400 airtime minutes each month, through support provided by the state universal service program. nioh 2 obsidian samurai cheese;.

We may investigate, and may ask you to provide an explanation, to determine whether such usage violates these Terms and Conditions.

THE SAME DEFENSES ARE ALSO AVAILABLE TO BOTH PARTIES AS WOULD BE AVAILABLE IN COURT INCLUDING ANY APPLICABLE STATUTE OF LIMITATIONS.

SafeLink Service can only be activated where SafeLink Service is offered and supported by SafeLink, and is provided at SafeLinks discretion.

All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Data Cards can be added to your Phone at any time, as long as the Service is active.

Actual data speeds are subject to your wireless devices capabilities, coverage available in your local area and existing network conditions.