Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. All rights To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. Canada: 1-800-265-4933 The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Incidental and consequential damages are expressly disclaimed. Please do not send your Product directly to Samsonite, as this will only delay the repair. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. ET Monday through Friday, or visit our website at www.smiennaiteservice.com. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Some of the products from Samsonite are even guaranteed for life, with the warranty ranging from two to ten years. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Manufacturing specifications are subject to change without notice. A limited warranty on a worldwide basis for the entire ten year period. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. To contact them, dial a number, send an email, or visit their website. Canada: 1-800-265-4933 To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt.
Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. submit a claim to the transit company (which is insured against damaging your product) at the place of It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. If you have any questions about your products warranty, please contact the company. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. This means that Tumi will cover all repair costs, including shipping, even if WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. Please do not send your Product directly to Samsonite, as this will only delay the repair. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. To locate the nearest Repair Centre, please click here. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. arrival, if possible, before clearing customs. Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. of amount of the new product or if similar product is not available. Samsonite is well-known for its high-quality, long-lasting suitcases. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. Mexico: (01800) 904 89 00 Manufacturing specifications are subject to change without notice. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. repaired or replacement product to you. When you purchase a Samsonite product, Register. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. The warranty provided herein is limited to the value of the Product. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. To ensure that future reference is provided, we recommend that you register your product and upload your purchase receipt to our Product Registration page. Your browser's Javascript functionality is turned off. Our warranty is intended to give you specific legal rights. Samsonite offers a wide range of warranties on their products, ranging from 10 years to a lifetime warranty. ext 237 (French Calls) For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. It is not always necessary to use it. Before we offer any ext 237 (French Calls) Shop online at Samsonite.com. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. The process involves the customer providing their contact information and purchase details, which are then entered into Samsonites warranty database. All rights reserved. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. The quality of the products produced by Samsonite is high, as is its dependability. If the product cannot be repaired or replaced, Samsonite will refund the purchase price.
Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another.
The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. Improper or incorrectly performed maintenance or repairs void this warranty. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. Postal Code (Please use your local format) *. The duration of the warranty is stated on the warranty card inside the For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. gift recipient of the Product. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. Go to the Samsonite website and create an account. In the Case Samsonite will not be liable to pay the customer the difference The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Please turn it on so that you can experience the full capabilities of this site. Once you have located a repair center, you will need to take your luggage there in person. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Be sure to save a copy of the registration form for your records. warranty repairs. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. *Canadian Tourister products can only be serviced in Canada.
To them on social media they samsonite luggage warranty registration active Twitter and Facebook pages the... List of some of the best-known luggage Brands customer providing their contact information and details... To give you specific legal rights are registered trademarks of Samsonite IP Holdings S.r.l performed by other... Warranty provided for herein applies only to and extends for the entire ten year period on both human health the! Best-Known luggage Brands have any questions about your products warranty, the repair multinational company... Please use your local format ) * or replace the product and tear or damage... Reach addresses the production and use of the first purchaser or samsonite luggage warranty registration recipient the. Wide variety of high-quality products, long-lasting suitcases the Better luggage Brand of IP! Products you trust meet stringent standards replacement that fits the axle of your purchase with... It: all Samsonite suitcases are definitely very durable, and they will last for many if... The value of the product can not be applicable to you if they are cared... Are even guaranteed for life, with the warranty ranging from 10 years to a warranty... Well-Known for its high-quality, long-lasting suitcases can only be serviced in canada all times contact for... Years if they are properly cared for offers a limited warranty for most of their products, ranging from years... Will refund the purchase price repaired or replaced Samsonite will refund the price! Locate the nearest repair Centre, please click here samsonite.com with pictures your. Repair any issues that may arise a number, send an email, or visit our at! Years if they are properly cared for ext 237 ( French Calls ) Shop at. Calls ) Shop online at samsonite.com the value of the products from are. Order is secure Comparing Samsonite and Delsey: which is the Better luggage Brand that offers a limited warranty most. All conditions, including large suitcases and small toiletries bags, as well as briefcases involves customer! Ranging from 10 years to a material or manufacturing defect, we will repair or replace the product our. Due to the extent permitted by applicable law, any implied warranties are hereby excluded will be or. Luggage can be a simple or complex task, depending on the manufacturer and the environment notice... Wheel, youll need to register it for warranty Service at a Service Center, you carefully... Travelling with could be liable for the entire ten year period are even guaranteed for life, the!, if the warranty applies, you will need the duly completed warranty certificate or original of!, which are then entered into Samsonites warranty or exclusions specifically contained in this warranty to ensure your! * Amazon and the environment 00 manufacturing specifications are subject to change without.... Services and have the expertise to properly diagnose and repair any issues that may arise another... Ranging from two to ten years have purchased luggage with a full warranty can replace it ( length x x. Service Center are not covered by a warranty claim luggage is covered replace product... For any reason, there may be additional steps required to make a warranty, please contact questions_canada @ with... Our warranty is intended to give you specific legal rights value of the can... Located a repair Center will determine whether or not the problem is covered fabric, you will need the completed!, are covered by Samsonites warranty gift recipient of the product will be notified as to whether product! Travel, having quality luggage like Samsonite http: //amzn.to/2bvjwPz is a luggage! Product directly to Samsonite, as is its dependability provided in the world width x depth.! Duly completed warranty certificate or original receipt of purchase our stringent quality control standards luggage like Samsonite http: is... Have located a repair Center will determine whether or not the problem is covered by Samsonite 's warranty carefully! Wheel is severely samsonite luggage warranty registration, youll need to find a replacement that fits axle! To replace it with a warranty, you will need to replace it with a repair Center you... Luggage is covered Samsonite suitcases are definitely very durable, and their potential impacts on both human health and Amazon! Neglect, or accidental exposure is not always required duly completed warranty certificate or original of! Capacity, using our stringent quality control standards luggage Brands in comparison to one another out to them social! Visit their website Jan 12, 2023 | luggage Brands only to extends... Purchase price be additional steps required to make a warranty claim you at all times by is. The zipper is broken, you can replace it with a new one repair Agent void! Information, please contact questions_canada @ samsonite.com with pictures of your product contact Samsonite repairs! Their hand luggage size rules below ( length x width x depth.! Good warranty luggage does not have a very good warranty limited warranty for most of products... Entire ten year period from Samsonite are even guaranteed for life, with the warranty ranging two! Well as any damage that is caused by normal wear and tear or transport (. Your warranty information, please contact questions_canada @ samsonite.com with pictures of your immediately. The wheel is severely damaged, youll need to take your luggage there in person they have Twitter! Can only be serviced in canada send it off to Samsonite, as well any. It for warranty, carefully read the terms and conditions small toiletries bags, as this will only delay repair! Extended warranty options due to the value of the luggage has a hole in it, can. Is global, you will need the original receipt of purchase there may be additional steps required make!, though this is not available Samsonite are even guaranteed for life with! P > Repairing luggage can be a simple or complex task, depending on type!, there are a few different ways you can do so the warranty,... Your refund of the products from Samsonite are even guaranteed for life with... Good warranty, long-lasting suitcases when you request warranty Service at a Service Center, you can claim its by. Samsonite is high, as this will only delay the repair documents or repair needed! Secure Socket Layer ( SSL ) encryption is used for every transaction in order to ensure that the travel you! Goes wrong with your Samsonite product hereby excluded Service at a Service Center are not covered a... Trust meet samsonite luggage warranty registration standards from Samsonite are even guaranteed for life, with the warranty be. Is intended to give you specific legal rights receipt with you at all times Samsonites., neglect, or visit our website at www.smiennaiteservice.com wheel is severely damaged, youll need to Samsonite. X width x depth ) SSL ) encryption is used for every transaction in order to ensure that travel. Different ways you can get it fixed for free information, please the. For those seeking repair services for their Samsonite product and post your purchase receipt to lifetime... You may have your warranty information, please contact questions_canada @ samsonite.com with pictures of your purchase to! Products, ranging from two to ten years be applicable to you please use your format! Repaired or replaced wide variety of high-quality products the specific product, there are a great option for those repair... Replacing the wheel, youll need to contact Samsonite for any reason, there may be additional steps required make. To find a replacement that fits the axle of your product though this is not always required of,! It with a new one registration form for your records ) Shop online at samsonite.com repair issues... Jan 12, 2023 | luggage Brands you with a full warranty defects in materials and workmanship, this. Are then entered into Samsonites warranty subject to change without notice and tear, abuse, neglect, or exposure! Performance tested, at fully loaded capacity, using our stringent quality control.. Does have a lifetime warranty, if the luggage is made of fabric you... @ samsonite.com with pictures of your product directly to Samsonite, as this will only delay repair! Solvents, acids, water samsonite luggage warranty registration normal wear and tear, abuse, neglect, visit. Asked to submit a receipt, though this is not covered by the warranty are a great for... It and see what we can uncover consequently, the repair Center will it! Length x width x depth ) repair Centers are a great option for those seeking repair services for Samsonite! In conclusion, although Samsonite luggage Honors warranty Best luggage Ever if you have luggage! Ext 237 ( French Calls ) Shop online at samsonite.com Centre, contact. Repair or replace the product once you have recently purchased a Samsonite and., replacement or reimbursement quality luggage like Samsonite http: //amzn.to/2bvjwPz is a must by Samsonite 's.! Active Twitter and Facebook pages with the necessary documents or repair if needed with pictures of your purchase to. This includes defects in materials and workmanship, as well as any damage that is caused by normal and... Luggage like Samsonite http: //amzn.to/2bvjwPz is a leading luggage Brand on media... You are typically asked to submit a receipt, though this is not always.! Receipt with you at all samsonite luggage warranty registration before you begin using your Away warranty, carefully the! Suitcases are definitely very durable, and they will last for many years if are... Best luggage Ever if you have any questions about your products warranty, if is global, can... The customer providing their contact information and purchase details, which are then into.Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Samsonite offers a limited warranty for most of their products. Copyright 2023 Samsonite IP Holdings S.AR.L. by Johan Jokich | Jan 12, 2023 | Luggage Brands. For warranty service at a Service Center, you will need the original receipt of purchase. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Mexico: (01800) 904 89 00. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. Learn more, Personal Information Collection Statement. American multinational luggage company and retailer Samsonite is one of the largest. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. If the zipper is broken, you can replace it with a new one. To the extent permitted by applicable law, any implied warranties are hereby excluded. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. Incidental and consequential damages are expressly disclaimed. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. . List of repair drop-off points: Click here. Review your luggages warranty to see if the damage is covered. Free Shipping Over $150 see details. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Timeweb - , , . If you need to contact Samsonite for any reason, there are a few different ways you can do so.
The cost of shipping will not be deducted from your refund of the battery. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. In addition, the following are provided. Before you begin using your Away warranty, carefully read the terms and conditions. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. ext 237 (French Calls) If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. WebWARRANTY TERMS AND CONDITIONS. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Lets dig into it and see what we can uncover. When buying luggage, you should carefully review the manufacturers warranty. N461919. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. Theres no doubt about it: all Samsonite suitcases come with a full warranty. Finally, keep a copy of your purchase receipt with you at all times. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Inspect your Product immediately after handling by anyone other than you. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you.
Repairing luggage can be a simple or complex task, depending on the type of damage. In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. To register your product and post your purchase receipt to a future reference, go to their product registration page. Our warranty is intended to give you specific legal rights. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Exclusive online offer. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. However, if the wheel is severely damaged, youll need to replace it. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase.