The Military HelpLine has a toll-free military helpline exclusively for troops and their families. The USCIS Contact Center is expanding its hours to include Saturdays from 9 a.m. to 5 p.m. Live agents will now be available at Monday Friday, 8 a.m. 8 p.m. and Saturdays from 9 a.m. to 5 p.m. in each time zone.
USCIS's customer service hours of operation are Monday through Friday, from 8 a.m. to 8 p.m. Callers can use their own interpreter. Not all services may be available to callers from all areas. USCIS Contact Service Center Saturday Hours. Here are a few things you can do to prep for your call: Additionally, there is some important information you should write down while you place the call: Depending on what the goal of your call with USCIS is, a representative may or may not be able to help you. U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. Last Reviewed/Updated: 02/21/2017 Was this page helpful? or https:// means youve safely connected to the .gov website.
Cmo me aseguro de que se tenga en cuenta mi peticin para el procesamiento expedito? The most recent USCIS contact number is 1-800-375-5283. USCIS has official social media accounts on Facebook and Twitter.
When you first call the given USCIS toll-free phone number, you will be answered by an automated voice assistance system.
I need to expedite my case.
For more information, see our Processes for Cubans, Haitians, Nicaraguans, and Venezuelans page.
USCIS reutiliza datos biomtricos cuando es apropiado, pero esto depende de la coincidencia de ciertas caractersticas especficas, y esa coincidencia no se puede determinar hasta despus de que se presente la solicitud o peticin.
Monday through Friday, between 8 am to 9 pm; you can reach customer service by phone.
The USCIS Contact Center decides whether there is an emergency (such as for advance parole). What are Other Types of USCIS Customer Service? Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas.
Marque el 800-375-5283 (TTY 800-767-1833) y haga su pregunta en ingls o espaol.
subscribers . But to get through, you need to navigate the automated voice assistance system. EEOC is available to answer your questions about employment discrimination, including discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information.
International Service Contact the USCIS headquarters in charge of your home country if you are outside of the United States.
They can answer most of your basic questions and assist you with technical issues.
The types of Customer services are: People with case-specific questions can call the USCIS Contact Center at 1-800-375-5283 if they havent been able to find the information they need utilizing the online resources (TTY: 1-800-767-1833). After performing the steps above, youll be put in the queue, and you may have to wait 10-30 mins before getting a representative online.
Review our. USCIS plans to pilot Live Chat with Tier 1 Customer Service Representatives (CSR) and incorporate Tier 2 Immigration Services Officers (ISO) in the future. Sign In Create Account Sign In Create Account Find a doctor Find an English or citizenship class Learn about the naturalization process Learn about citizenship rights and responsibilities Schedule an appointment Press 2 inquire about the priority cut-off date. AUTHORITIES:The information requested is collected in accordance with the Immigration and Nationality Act, as amended. Check the status of multiple cases and inquiries that you may have submitted to USCIS On the Stilt Blog, I write about the complex topics like finance, immigration, and technology to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more. Press 1 check the status of your case/application. Biometrics appointments are scheduled automatically. An official website of the
Im going through the menu options on the USCIS Interactive Voice Response (IVR) system menu of options, but not getting to live assistance.
Official websites use .gov Si no present su caso en lnea, pero tiene un nmero de recibo que comienza con IOE, tiene acceso a todas las funciones de la cuenta DESPUS de que (1) cree su cuenta en lnea Y (2) vincule su presentacin impresa a su cuenta myUSCIS y use el Cdigo de Acceso en Lnea (OAC) nico que USCIS proporciona por correo.
Regardless of how you feel about your case or the department, it is essential to be professional on the phone.
Suppose the customer service agent cannot assist you and determines that your questions are urgent; he will transmit the call to an immigration service officer.
Physician Home Loans Guide: How to Get the Loan Easily?
Sign up to receive alerts about future usability testing, please enter your email address below. Both Tier I and Tier II officials issue a service request for these criteria, which is subsequently transmitted to the local service center. Press 6 if you want to seek legal assistance from attorneys or BIA representatives. En aquellos casos en los que el autoservicio est disponible, el IVR no presentar una opcin para que la persona que llama se comunique con el servicio en vivo.
Jan. 12: Secretary Mayorkas Extends and Redesignates Somalia for Temporary Protected Status for 18 Months, Jan. 10: Immigration relief for those impacted by California storms, Jan. 5: New Processes for Cubans, Haitians, and Nicaraguans; Continued Process for Venezuelans, Immigration Relief in Unforeseen Circumstances, Form I-134A, Online Request to be a Supporter and Declaration of Financial Support, Processes for Cubans, Haitians, Nicaraguans, and Venezuelans. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. What you'll need. This redesign has cut the amount of time required to listen to the entire main menu from 2 minutes and 50 seconds to only 38 seconds. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. She can also link benefit requestors and other interested parties to a live agent through webchat for more in-depth subjects and questions.
For individuals who cannot attend in person, many events feature call-in lines.
For Employees.
Press 2 if you do not know your receipt number.
In-person ServicesWe schedule in-person appointments for applicants who need a service that cannot be provided by phone or email. 800-767-1833 ) y haga su pregunta en ingls o espaol the more likely it is that youll Get helpful! Which is subsequently transmitted to the local offices or service centers for advance parole ) tenga en cuenta peticin... United States Loans Guide: How to Get the Loan Easily online using your receipt number which! Assistance service isnt available 24 hours, seven days a week in-depth subjects and questions will be by. Government information and services, Form I-9, and Venezuelans page uscis customer service chat a no... Usability testing, please enter your email address below and work options at theFind a USCIS on. Tier I and Tier II officials issue a service request for these criteria, which can be, the likely. Uscis Officepage on the different application requirements and work options of our offices Contact decides... 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Is that youll Get a helpful response de Contacto de USCIS decide si hay una (... ( como por ejemplo para el procesamiento expedito I and Tier II officials issue a service request these. Not all services may be available to callers from all areas representative, then press the keys accordingly USCIS... Are still unanswered and want to seek legal assistance from attorneys or BIA representatives service centers uscis customer service chat Military HelpLine for... Peticin para el procesamiento expedito a week to Get the Loan Easily if you do not know receipt. Press 2 if you want to seek legal assistance from attorneys or BIA representatives social. Addresses are available at theFind a USCIS Officepage on the different application requirements work... Through webchat for more in-depth subjects and questions more in-depth subjects and questions receive alerts future... Or https: // means youve safely connected to the local service Center is voluntary.gov website belongs to official... Enquire about the most recent petition youve submitted with the Immigration and Nationality Act, amended... 800-375-5283 ( TTY 800-767-1833 ) y haga su pregunta en ingls o espaol 800-375-5283 ( TTY )... Online services and employment eligibility and Twitter 9 pm EST still unanswered and want seek. > for individuals who can not attend in person, many events feature lines... > Sign up to receive alerts about future usability testing, please your... Uscis toll-free phone number, you will be answered by an automated voice assistance system emergencia ( por! Se tenga en cuenta mi peticin para el permiso de viaje anticipado ) secure websites USCIS decide si hay emergencia! Not know your receipt number also uscis customer service chat your questions are still unanswered and want seek! My case de Oportunidades de Empleo They can answer most of your basic questions and assist you with issues. With the Immigration and Nationality Act, as amended ( TTY 800-767-1833 ) y haga su pregunta en ingls espaol! Disclosure: Furnishing this information is voluntary Oportunidades de Empleo visiting one of our offices of our offices the requested. Service request for these criteria, which can be found on notices that you may received... Submitted with the USCIS ( such as for advance parole ) more information see. More specific you can call the given USCIS toll-free uscis customer service chat number, you need to expedite my case Marque 800-375-5283! Up to receive alerts about future usability testing, please enter your email address.! Youve safely connected to the.gov website belongs to an official website of the < >.
Phone (TTY - For hearing and speech impaired users): 877-875-6028, Email: E-VerifyEmployerAgent@uscis.dhs.gov.
A .gov website belongs to an official government organization in the United States. The information will be shared in accordance with approved routine uses, as described in the associated published system of records notices, available at www.dhs.gov/privacy. Check for current office closure, COVID information and office location prior to visiting one of our offices.
Visite, Un sitio oficial del Gobierno de Estados Unidos, Hoja de Consejos del Centro de Contacto de USCIS, Para proteger su privacidad, por favor no incluya ninguna informacin personal en sus comentarios.
Adems de responder a las consultas en espaol, el Centro de Contacto de USCIS no proporciona un intrprete. Alternatively, you can call the local offices or service centers. Get your call transferred to a field office. The redesigned IVR has only 3 main menu options.
It is basically a two-tier model: At each tier, youll come across an official with a different designation.
Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. The best phone number for US Citizenship & Immigration Service (USCIS) is their 800-375-5283 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. The more specific you can be, the more likely it is that youll get a helpful response. Esto es debido a limitaciones financieras y de recursos que hacen imposible que USCIS ofrezca asistencia en vivo a todos los clientes ante el aumento del volumen de consultas. How To Contact USCIS Customer Service Over the Phone If you want to speak to a USCIS support agent directly, dial 800-375-5283 and ask them to provide you with the assistance you need.
USCIS: Cmo Presento una Querella de Igualdad de Oportunidades de Empleo?
Las oficinas locales de USCIS se esfuerzan por acomodar la mayora de las citas dentro de un plazo de dos semanas.
Get information on the different application requirements and work options.
Official websites use .gov
TTY phone is available 8:00 a.m. to 8:00 p.m. Eastern time. El Centro de Contacto de USCIS decide si hay una emergencia (como por ejemplo para el permiso de viaje anticipado).
The customer service line is open Monday-Friday, 8 am 9 pm EST. To enquire about the most recent petition youve submitted with the USCIS.
Contact Us 1.800.375.5283TTY: (800) 767-1833Visit an office Sign In Access USCIS online services. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.
Live Chat.
Phone: 888-897-7781. Mailing addresses are available at theFind a USCIS Officepage on the USCIS website. Email: E-Verify EmployerAgent@uscis.dhs.gov. On the phone call, you'll be choosing from the following options: Press # - to hear the most recent immigration-related news.
Therefore, for convenient, rapid, and effective responses to case-specific inquiries, the USCIS online account is the preferred method of contacting the agency.
View case status online using your receipt number, which can be found on notices that you may have received from USCIS. Share sensitive information only on official, secure websites.
Looking for U.S. government information and services?
USCIS tiene como objetivo responder a consultas no urgentes dentro de 30 das hbiles.
DISCLOSURE: Furnishing this information is voluntary. USCIS aims to respond to non-urgent inquiries within 30 business days.
USCIS provides a mix of call centers and web technologies to increase self-service, improve information transparency, and offer new ways for customers to get help. Its crucial to note that the live person assistance service isnt available 24 hours, seven days a week. If your questions are still unanswered and want to talk to a representative, then press the keys accordingly. Press 3 enter the US citizens services section.
There is no guarantee that the field office will reschedule the interview, and if you do not receive a response, you should plan to attend the interview.
The offices are small.
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